Social Media and the Changing Role of Government

On a daily basis, Scott Burns witnesses the changes social media is having on the relationship between government and citizens - his company is a leading provider of government-to-citizen communication solutions. In this in-depth interview, Burns describes how government agencies have been using virtual communication, and more importantly, explains how it is transforming the relationship between government and citizens. He states, "technology is the biggest opportunity we have to make citizens better citizens and government better government"

Read Scott Burn's Interview.

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